Case studies

SOLMAN TechMon implementation for a Leading American multinational technology company


Implementation of Solution manager with addon features such as TechMon, Focus insight, Early watch alert etc. in a brownfield implementation. System resources were effectively managed by leveraging Solman capabilities.

Business Challenges

Monitoring Orders is the Major concern, Business users want to check and track Business Processes related KPIs, like Pending Sales Order, Orders created in a day, and flow of Order completion …etc. Proactive Monitoring of SAP Systems Defining Change Management process and Release Management process Managing Changes and Tracking them with their actual Transports Test automation tool for Release specific testing by functional team

Implemented Solution

Solnex implemented Technical SAP System Monitoring for all Production Systems Optimization of Technical Monitoring setup. Implemented Focus Insight to get holistic access to real time system performance. Implemented (BPMon) Business Process Monitoring and Analytics for 12 KPIs of S/4HANA to start with ChaRM has been implemented for Support as well as Project landscape, handling Retrofit transports Managing Releases through ChaRM Test Automation framework has been setup in SolMan Test Suite for S/4HANA Quality system Team of Functional consultants created CBTA scripts for Test Automation Automation of Technical Monitoring has reduced Basis Monitoring efforts by 50% Monitoring Optimization, reduces number of Alerts, Alert only when an issue, reduces Alert handling efforts Business users' effort reduced by BPMon setup, tracking any abnormalities in Business Processes Change Management and Release Management introduces more visibility, control and tracking on each SAP Changes Reduces efforts spend on Release Management, increases synchronization between Production support and Project landscape Test Automation reduces Manual testing efforts for each Release, Test scope coverage can be up to 100% of the processes with less time

Business Benefits

Change Management and Release Management introduces more visibility, control and tracking on each SAP Changes Reduces efforts spend on Release Management, increases synchronization between Production support and Project landscape Test Automation reduces Manual testing efforts for each Release, Test scope coverage can be up to 100% of the processes with less time